Oak Haven Policies & Procedures
- Full amount due at time of booking reservation
- Weekend & Holiday Cancellation Policy: You must cancel seven days in advance to receive a refund for all weekend reservations (Fri, Sat, Sun and holidays – New Years, Valentines Day, Thanksgiving & Christmas)
- Weekday Cancellation Policy: You must cancel 24 hours in advance for weekday reservations (Mon-Thurs) card is charged day of cancellation if less than 24 hour advance notice is given for weekday reservations
- We reserve the right to refuse service to anyone
- All rates are subject to state and local taxes
- All rates are subject to change without notice
- Holidays and special events are subject to Peak Season rates – must be 21 years of age to register
- You will be responsible for any damage to your room or furnishings during your stay
- All rooms are non-smoking. There is a $150 cleaning fee for non-compliance.
- Pet policy: Please call for pet friendly availability (540) 745-5716
- We are not responsible for damage to cars or injuries that occur on these premises (lodge, parking lot, woods, or hot tub)
- Person reserving room accepts responsibility for all guests and their property while staying at the lodge/inn
- Family friendly lodge – quiet time is 11pm for the enjoyment of other guests
- Drug free property
540-745-5716 • info@oakhavenlodge.com • 323 Webb Mills Road, Floyd, VA 24091
Happy Guests & Visitors!
"This was such a cute and clean place to stay for our weekend getaway! The Jacuzzi Oasis located behind the front desk was so relaxing and romantic. The owner was so nice and accommodating. We are planning to return before the end of the year!"
"Very nice place. The room was very clean and small. Perfect for 2 people. Quiet and rustic. We loved it. If we come back to Floyd, this is where I want to stay again. The people were very nice."
"This place was an unexpected treasure. We were referred here after we couldn’t get in the place we were planning to stay. Nice clean rooms, great location, comfortable beds and across the street from a neat brewery. Total win. Also the owners were very hospitable and welcoming. Hope to return again soon. Thanks."
"I stayed here 2 nights and it was awesome. I had the big tub :). Worth the money for sure. Bed was comfortable and the porch was cozy with books to read . I will definitely be back in July to visit my son. Very spotless and clean!"